Privacy Policy

Effective Date: [March 30, 2026]

Welcome to Thor’s Cigar Vault (“Company,” “we,” “our,” or “us”). Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, Thor’s Cigar Vault (the “Site”).

By accessing or using this Site, you agree to the practices described in this Privacy Policy.

1. ADULT USE ONLY — AGE RESTRICTION

Thor’s Cigar Vault sells premium tobacco products intended only for adults who are at least twenty-one (21) years of age.

By accessing this Site, creating an account, or placing an order, you confirm that you are at least 21 years old and legally permitted to purchase tobacco products in your jurisdiction.

We reserve the right to use third-party age verification providers and request government-issued identification at any time before processing or delivering an order.

Orders that cannot be successfully age verified may be canceled without notice.

2. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Date of birth
  • Payment information
  • IP address
  • Purchase history

Device & Usage Information

  • Browser type
  • Device information
  • Cookies and tracking technologies
  • Site activity and interaction data
  • Referral and traffic sources

Marketing Information

If you opt in to email or SMS marketing, we may collect:

  • Marketing preferences
  • Text message consent records
  • Email engagement analytics

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Verify legal purchasing age
  • Provide customer support
  • Communicate regarding orders or account activity
  • Prevent fraud and unauthorized transactions
  • Improve website functionality and customer experience
  • Send promotional emails and SMS offers (only if you opt in)
  • Comply with legal and regulatory obligations

4. AGE VERIFICATION SERVICES

To comply with federal and state tobacco laws, Thor’s Cigar Vault may use third-party age verification providers.

These services may verify:

  • Identity
  • Age
  • Address information
  • Public records associated with your purchase

If automated verification fails, we may request additional documentation before completing your order.

5. PAYMENT SECURITY

All payment transactions are processed through secure third-party payment processors utilizing encrypted security technology and fraud prevention systems.

While we take commercially reasonable measures to protect your information, no method of online transmission or storage is 100% secure.

6. COOKIES & TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies to:

  • Improve website functionality
  • Save shopping cart information
  • Analyze traffic and performance
  • Personalize your shopping experience
  • Deliver advertising and marketing content

You may disable cookies through your browser settings; however, portions of the Site may not function properly if cookies are disabled.

7. EMAIL & SMS MARKETING

By voluntarily subscribing to our email or SMS marketing, you consent to receive promotional communications from Thor’s Cigar Vault.

SMS Terms

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase
  • Reply STOP to unsubscribe
  • Reply HELP for assistance

We do not sell or share SMS consent data with third parties for marketing purposes.

8. SHARING OF INFORMATION

We do not sell your personal information.

We may share limited information with trusted third parties only as necessary to:

  • Process payments
  • Verify age and identity
  • Ship orders
  • Prevent fraud
  • Operate marketing platforms
  • Comply with legal obligations

These service providers are contractually obligated to safeguard your information.

9. SHIPPING & TOBACCO COMPLIANCE

Thor’s Cigar Vault complies with applicable federal, state, and local laws regarding tobacco sales and shipment restrictions.

Adult Signature Requirement

Orders containing tobacco products may require an adult signature (21+) upon delivery.

Shipping Restrictions

We reserve the right to refuse shipment to jurisdictions where tobacco shipments are prohibited or restricted.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to collected personal information
  • Request deletion of personal information
  • Request correction of inaccurate information

To exercise these rights, contact us using the information below.

11. DATA RETENTION

We retain personal information only as long as reasonably necessary for:

  • Order fulfillment
  • Tax and accounting purposes
  • Legal compliance
  • Fraud prevention
  • Business operations

12. THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services. Thor’s Cigar Vault is not responsible for the privacy practices or content of third-party sites.

13. CHILDREN’S PRIVACY

This Site is not intended for anyone under 21 years of age.

We do not knowingly collect or solicit information from individuals under the age of 21.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of any updated terms.